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It seems that every time businesses decide to cut down on
expenses, they always seem to focus on the Help Desk/IT
department. IT Managers are very often asked to work with
outdated software, understaffing and an ever- increasing backlog
of calls and angry customers.
What the people upstairs seem to forget is that without proper
equipment, software and competent support staff, the back bone
of
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I know of a town in which there are five hardware stores.Competition is keen. Customers come primarily from thecountryside which surrounds the community. I entered one some time back. Call it Joe's Hardware.I was looking for a filter for my heating system. But couldn'tfind one. And no clerk was close by. I leaned inside the office door and
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Tech Support email Writing Exposed! copyright(c)2004 by Diane M. Hoffmann For a long time, I have been noticing the --sometimes appalling-- way that people write emails. Too many do not bother to check their writing before sending out their emails. We see that in personal emails, business emails and on internet forums. The worst offenders being sales letters
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