Interested in Responsibilities Of A Help Desk? Here's some important and current information. It includes today's news and searches whether on or off Help Desk Plans. You can also check out Find a Topic for more common information about Help Desk Issues.
You just signed a Help Desk Service Level Agreement (SLA) and now think things will get easier. However, you may soon be falling into one of these traps:
1) COVERING THE TRUTH WITH METRICS
In some companies, those under the radar of SLA compliance may resort to doing the minimum instead of really solving the problem. This includes closing or
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Tech Support email Writing Exposed! copyright(c)2004 by Diane M. Hoffmann For a long time, I have been noticing the --sometimes appalling-- way that people write emails. Too many do not bother to check their writing before sending out their emails. We see that in personal emails, business emails and on internet forums. The worst offenders being sales letters
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Article Title: 10 Simple Ways to Lower Your Small Business Computer Support Bills This Summer
Author: Joshua Feinberg
Contact/Author: mailto:customersvc@smallbiztechtalk.com Joshua Feinberg
Web Site Address: http://www.smallbiztechtalk.com
Publisher of "Tips":
KISTech Communications - Morganville, NJ
Word: 136 words through Executive Summary, 1,095 words for Full Article
This article is also available online at
http://www.smallbiztechtalk.com/news/archives/tips052101-ht1.htm and
mailto:autoreply1e@smallbiztechtalk.com
Keywords: small business, computer support, save money, cost reduction, viruses, power protection, backup,
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