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#5 You have hardware like PCs that come under various warranty periods. Do you know which batch of PCs are under warranty & the number of PCs for which the warranty is about to expire (so that you can plan for an AMC)? Can you split up & tell how much AMC charges you pay for each hardware
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Computers are becoming commonplace in homes and offices around the world. The problem is that most people know so very little about their computers, that when something goes wrong, they do not know how to begin the troubleshooting process.
The ugly truth is that we could opt to call the technical support phone number that came with the computer,
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Tech Support is Dead
Since the days of the mainframe, computer users have relied upon tech support organizations to help them to maintain productivity by keeping their hardware, operating systems, and applications working as designed.
The system which has worked for so long is now in jeopardy due to a lack of understanding of the real costs of
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