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CSN Helps desk technicians know first hand that the phrase 'there are no stupid questions' is untrue. It's understandable that people are nervous about computer technology, but everyday computer technicians are asked to help people out of problems that leave them asking......how do you get to work?Here is some proof from the help desk stupid questions archives
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When I recently downloaded my email, and there were 13,000+ messages that had made it past my filters, I knew that I had to do something. It's simply impossible to work through that many messages in less than a few days... which is what my team and I did. In the process, I'm sure that we deleted
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Computers are becoming commonplace in homes and offices around the world. The problem is that most people know so very little about their computers, that when something goes wrong, they do not know how to begin the troubleshooting process.
The ugly truth is that we could opt to call the technical support phone number that came with the computer,
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