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#5 You have hardware like PCs that come under various warranty periods. Do you know which batch of PCs are under warranty & the number of PCs for which the warranty is about to expire (so that you can plan for an AMC)? Can you split up & tell how much AMC charges you pay for each hardware
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Introduction The new Microsoft Certified Desktop Support Technician certification provides the most effective approach to gain the skills of successfully troubleshooting desktop environments running on the Microsoft Windows XP operating system. It is an entry-level certification presented by Microsoft for the client and desktop professional. A research by the U.S. Department
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Web-based help desk software has become the most popular way to manage technical inquiries and issues. The ability to access your help desk from any PC in the world is a very convenient tool. These programs offer flexibility and accessibility that was unavailable in former product versions. Like other help desk software products, web based products offer the
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