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Starting a computer support business is something that with some experience and training almost anyone can do. As a person owning an independent computer support business as well as a website to help others that support home users I thought it would be nice to point out the steps needed to get a business helping home computer users
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In the early stages of developing an IT support business, the owners typically wear all the hats: the sales hats, the technical hats, and the administrative hats, until the company has established enough of a client base that it can justify delegating certain things to a salesperson or a couple of different technical people. In this article, you'll
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When it comes to small business IT support, expertise is relative and exists at all different levels. In this article, you'll learn more about expertise within your IT support business and what other skills are desirable for you and your employees.
You'll find experts at every level of IT support
In a big-enterprise IT organization for example, you find
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