If you've every tried to get service on your computer, you will
appreciate this website which is filled with tech support horror
stories that would make the most stalwart consumer cringe. This
website is dedicated to providing some comic relief to those
working in the tech support field, as well as providing a forum
for the weary tech guy to vent frustrations from possibly one of
the most aggravating jobs in the industy. It is not geared
toward the consumer, although reading it will give you a real
look into what the tech guys are going through on the other end
of the telephone.
It features stories, jokes and venting about what's happening on
the other end of the support line:
Dumpster Diving
SF calls saying that her printer has a "No Print Head Installed"
warning on her LCD screen. Did a little investigating (okay, I'm
lying) and *surprise*, the print head wasn't installed. I asked
SF if there were any extra parts in the box her printer came in
(I expected her to say yes, because this is a pretty common
call, apparently, the black box that comes with the printer is
automatically assumed to be "extra ink"). She said she didn't
know. Well, where is the box, I asked. I threw it away already.
Well, you're screwed, I thought to myself (the print head piece
costs more than the printer). I explained this to her, she looks
out her window at the dumpster she threw the box in. I think I
can still see the box, she tells me. She then, takes the
cordless phone, goes down the stairs, up the street and brings
me with her as she dumpster dives for TWENTY minutes. I put my
phone on mute and switched it to speaker, my whole row almost
died of laughter and although it's cliche (this really happened)
we even heard a cat screech in the background after she (I'm
guessing) threw garbage on it. SF locates the print head and we
get her printer working . This is the best call I've ever had.
"It's not fucking rocket science" said by me (muted) to the last
idiot who needed to have me go over the reboot process (power
cycle modem and router, restart computer) 5 (that's FIVE) times
after she called in to have a new router mac added to her
internet modem account. Sorry, I've had a string of stupid calls
today. I need that T-shirt for xmas, lol.
They have a number of neat products if you work in the technical
support arena. It's advertised like this: The Tech Support
Comedy Store "contains products that are of particular interest
to people that wok in the area of technical support." What does
this mean?
More strangeness than I'd like to consider including things like
a link to the Red Swingline Stapler site ironically called
Stapler.com. They also have some really great T-shirts with
witty phrases like, "I worked in tech support and all I got was
this stupid t-shirt," on the front, and "...and your credit card
number" on the back. In these times, that is funny and vaguely
disturbing. Who knew that tech support folk's sideline business
is scam theiving scumbags -- well the acronym is the same.
Another t-shirt that's guaranteed to leave you warm and fuzzy
reads "I get paid for tech support..." on the front, "...I don't
get paid to care" on the back.
Tech Support Comedy is just plain funny, and whether you're an
IT person, a corporate executive with a frustrated tech guy on
staff fixing your computer and mumbling under his/her breath
about how stupid you are, or just a janitor who bought a $299
after mail-in rebate Dell vanilla computer, you'll find humor
and chuckles worth the trip over to the site.
Check it out here: www.techcomedy.com
About the author:
Judith Brandy is a writer, lover of science fiction and breast
cancer survivor. Her website, www.sciencefictionbuzz.com and her blogs cover
various aspects of the universe. It's all for fun, like sitting
in a hot tub reading a good book.
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